PLEASE READ FULL REVIEW! Dr. Petrofski performed surgery on me while I was lying on his examining table and sent me home immediately following to drive myself home. The local anesthetic he used didn't work and I had to pull over in excruciating pain and wait for someone to pick me up. I contacted the office and told them I was in terrible pain and was told that I should keep taking the narcotic they prescribed and there was nothing further they could do for me. I learned later that the surgery was not indicated, as there were other options (less money for Dr. Petrofski) that had success rates of 80%. I also learned that there were, in fact, topical aids to help me with the post operative pain. Dr. Petrofski NEVER called me back and ignored my letters. He then WITHHELD my medical records. I had to make several requests and each time, he sent me partial documents. He even sent an incomplete set with a fully executed affidavit swearing under oath to it's completeness. I received 3 incomplete sets of records and they were different each time. I found a review from a patient with the same allegations of performing unnecessary surgery. I contacted his insurance carrier and they told me they were told by Dr. Petrofski NOT to even look into my claim so no investigation was initiated. In short, Dr. Petrofski performed painful and expensive surgery that was not medically indicated and then made it difficult to obtain my records, and instructed Mag Mutual Insurance Company to deny my claim without an investigation. Please look elsewhere for your care.
Hi Christine. Our goal is to make every customer happy with our products and service, we clearly missed the mark this time. We want to resolve this for you & we're aware you haven't had the best experience thus far. We'd be happy to answer any questions you may have & personally confirm any cancellation/refund details. Please reach out to a manager directly via help@legalzoom.com.