I knew next to nothing about new technology just 2 years ago, it was very frustrating and I did not know how to protect myself from the likes of key loggers and such. My so called friends acted as if key logging was just an urban legend... ya right, so fast forward I am not totally crazy and without MUO I would still be in the dark ages. No they did not directly help with the key logging however they have such an arsenol of useful information and even a ask the pros questions forum, which someone always gives me a useful solution to an issue no matter how big or small. The guides and free cheat sheets are icing on the cake oh I guess the cherry would be the points accumilated system which you can trade in for cool software, I just got rightnote from points I earned for just being me and giving honest feedback and such. I think they rock hardcore metal style. Christine