Christine S.

I am reviewing my most recent experience with Flighthub.

Backstory:
I had to cancel my flight back in April of this year as I can no longer make it. The original flight ticket was for $263.82. Because I was a good citizen and cancelled my flight, I was charged $150 for cancellation. However, Flighthub gave me the original $263.82 back as a flight credit.

Fast forward to today:
I called to use my flight credit of $263.82. I was told in addition to the flight difference, I have to pay $100 in admin fee and ~$50 in other taxes. This is in addition to the flight price, which already includes tax. When pressed for ~$50 tax, no answer can be given on why this is charged. The extra $150 in cost was NOT KNOWN to me back in April when I cancelled my flight.

In Summary:
I am charged $150 (for flight cancellation) + $100 (for admin fee) + $50 (for unknown taxes) = $300 for a flight credit of $263.82.

Hmm... that really seems like a good deal isn't it?

Just so you know, withholding key information to your customers is indeed a deceptive practice and is considered a scam.

Please, do yourself a favour and stay away from this god awful company.