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VERY deceitful and dishonest company. Extremely unprofessional. My flight was cancelled due to COVID back in March and I STILL have not received my refund. I get reassurances from each of the team members that: they will get back to me (these are outright lies, all contact is initiated by me), they say they have sent the check TWICE (lies again), it is being handled (8 months later still no check). DO NOT DO BUSINESS WITH THESE PEOPLE! You will regret it, as I do.
Tip for consumers:
DON'T use them under any circumstances
Products used:
flight only - they cancelled flight, money has not been returned
Christine R.'s review of Hop2 earned 2 Very Helpful votes
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