I ordered a Dyson Heater for my baby's room. In the winter it only gets to 64 degrees. I ordered on Feb. 12. I played phone tag with them for 5 days until i finally said, what do you want. They were calling to ask me what my address and phone number were and thought they had called me on a phone number I had 20 years ago. I asked what the problem was and why they were calling and they said there was no problem and they'd get the heater shipped out. It's now March 8 and my baby has been sleeping in 64 degree temps at night and maybe if I'm lucky, I'll get the package in the next few days just in time for the Spring warm up when I won't need it. These people are a joke! I will never use this ridiculous company again. I'd review the Heater, but I have yet to receive it a month later.