Christine N.

My husband and I bought a down comforter from The Company Store so many years ago that we forgot when--but definitely past the multi-year warranty--probably more than twenty years. Our comforter recently started to open at the seams, so we thought that we would send them pictures and ask for advice. We were hoping to be able to purchase a new comforter at a reduced rate since we knew that our comforter had greatly exceeded the warranty date. We were SO pleased to learn that they would still honor the warranty, and in a matter of two days sent us a brand new gorgeous down replacement comforter. We couldn't be more pleased with this level of service and will certainly keep buying products from this great company.