Over all rating should be a negative. I ordered shoes from the store for my very special wedding day. I paid extra for 2 day shipping, well needless to say its been a week, and still no shoes. I called the store, they said come in and we will refund the shipping fee. No I live 45mins from the store; more concerned with where the shoes are for my wedding day. Called the 866 number was on hold for 30mins with no luck of speaking to someone. I also sent an email without a response. Terrible store, terrible customer service. I am beyond angry at this point.