Christine K.

I received a Follow up call after I placed order and got my order in good time too. Highly recommend!

I ordered contacts lens online, paid upgrade for 2 day shipping to get it before I leave for my trip. Followed up next am to make sure they got the order and to ensure I will get my contact lens. Rep Christine suggested I downgrade to UPS ground instead of 2 day because they were located in Bklyn and it was being shipped to me in Bklyn. Christine proceeded to tell me she approved the prescription and process the order. Never got my order! I called to get status and the order never got processed at all! They refused to ship it to me overseas or compensate in anyway with their major mistake. They are unprofessional and scammers. I called my cc bank to dispute the charge!