Placed an order with AofA on 9/20/15. Kept checking the status of my order, nothing was happening, after a few weeks received a call, claimed they were very far behind on their orders, I said that was ok, stated they would give us the choice of WHITE GLOVE DELIVERY or extend the warranty. I said the White Glove Delivery would be nice. Then offered both!! Not long after that conversation I checked my order status, it was finally being processed. Not long after that I received my billing statement from our credit card. A couple more weeks went by when I received a call from them again stating that we were too far for them to deliver our refrigerator, the closest they could get it to us was 4+ hours from our home!!!!! I replied that was unacceptable, had the order cancelled. Then received a call back a few minutes later stating for an extra $300.00 it could be delivered to our house. Unfortunately after reading so many other negative reviews I lost trust in this company. I said no thank you, asked when our credit card would be refunded, he stated 5 business days. Guess what? Its past 5 days and the card has not been credited. If you want to go through the hassle order from this company, if you just want what you pay for DON"T!!!!! Fair Warning!!!
UPDATE!!!! UPDATE!!!!! UPDATE!!!
After much legwork, numerous calls, emails and negative reviews sent to this company,and opening a dispute with my credit card, my account has finally been credited!!!