Christine G.

I had placed my first order and was so excited to try something new besides always going to Victoria's Secret. So I ordered a bra and thong set, along with a medium pajama set.

When I got the items they smelled so bad that I didn't even want to try them on. I aired them out for a while, as it was even making my room stink. But no such luck, so I had to wash them before even trying them on just so I can remove the smell.

After I washed them, I tried on the bra and it was way too big, the thong fit fine. The pajamas though were way too small and skin tight.

I contacted customer service to see if they could do anything about it and I got no help at all since I washed them.

Worst company ever, I signed up for the fall box and they messed up the shipping not once, but three times. I finally get the box and it's missing half of the items in there.

Shortly, after all that mess I cancelled my subscription around Oct 14.

But I guess cancelling your account with this company doesn't work, cause today I got charged for I believe would be the spring box. I called customer service and got my money back but the fact that you believe you cancelled something 4 months ago and than having to deal with it again.

Just a nightmare of a company...