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christinec25

christine c.

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Total Points
261

2 Reviews by christine

1.7K Views
11/24/14

Re my first { in fact my first time for any review} review on ideal world i am very much a real customer of ideal world and i stand by my review that i received excellent service from the company. I have only in the last 3 days created an email account and have in the last 3 months ordered 18 items over the phone from this company and most certainly received excellent customer service.

11/23/14

I only started shopping on line in the last 3 months, in this time i have ordered and received 18 items all of which were delivered in the time frame quoted. I did have to call customer services twice, once re a pair of boots which were to big, as idid not want to pay for delivery on my re order, they emailed me a free postage label for me to download and credited my account with 5pounds to cover cost of p&p on my re order also an order for a makeup set had a problem with one of the 9 item set having leaked powder inside the package, they are sending me a free replacement item. Well done and thanks ideal world excellent service

Tip for consumers:
explain your problem your problem calmly

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