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Order 3 sweaters & they are cute, but have a strong smell of mildew & the kind of look used, 2 didn't have tags & one did, but you could tell it was cut off & tied again!
* SHEIN attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Poor service, I ordered a purse and it was on hold for over 2 weeks, then cancelled and then closed and can not get a response from the company! This was my first and last order!
Hi Christine. We are truly sorry that we sold out of this item and we definitely apologize for the inconvenience. We reviewed your correspondence with support and it appears that our response was sent on 4-30 stating that we have provided a full refund and even credited your account with $10 in store credit for the inconvenience. Again, we apologize for any inconvenience this has caused. Please don't hesitate to contact us at support@tumbledeal.com if you need assistance with anything else. Have a wonderful day!
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This company is all around horrible. There is no customer service to speak to or chat with. You...
Dear Christine,
A member of Shein's US Team has sent you an email from dispute@shein.com.