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This is my first and last time using One Kings Lane. As a interior designer I thought it might have interesting accessories but not worth the hassle of receiving incorrect product. The "customer service" took 15 minutes to answer the line then told me the finial was not returnable. They sent chrome finish instead of brass as pictured. Guess what- they no longer have that item on the same day I received it!
Christine B.'s review of One Kings Lane earned 4 Very Helpful votes
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Do NOT order from this company. Over 5 months ago, I paid $2500 for a dining set and received a...
My order will never showed up, and even though I paid for the insurance they offered—which...
Hello Christine, We're sorry that you're disappointed with your order. Our Customer Care team would love to make this right - they can be reached at customerassistance@onekingslane.com attention Christina.