I needed a logo for a website and chose a seller. I think that they were not able to speak English well enough to understand what I needed. After going back and forth multiple times, I gave up and lost my money. All I needed was a white logo with a transparent background. First I got the logo in black and white with a black background. Sent a message, then received the logo image but the entire thing was transparent! Wow. Deactivated my account, then received an email telling me that they disabled my account because I violated their Terms of Service. What? What a waste of money.