I paid £20, then had to pay another £20, which isn't mentioned. Then paid £10 for fast track. It took 6 days to receive a code. In this time I sent 2 emails. I waited 48 hours for a reply to my first and never got a reply to my 2nd. Poor communication, price is ridiculous. If I knew there was a 2nd charge I'd have gone to a phone shop which would have been half the price. It doesn't tell you until asking for the 2nd payment that the first is not refundable.