This used to be a good site but since they made huge changes over a year ago, it has gone completely downhill! They got rid of the auction rooms so now it is a giant hodge-podge of things on the homepage. Almost impossible to see the description and pics of what is selling before it disappears. Then the selling fees skyrocketed to over double on commissions charged for both the sale and the shipping, not including the scheduling fees paid, even if something does not sell. It has mostly been taken over with chinese knockoffs that take forever to arrive and heaven help you if you have a return. No wonder all the good U.S. sellers have abandoned the sinking ship! I have found them elsewhere, like Etsy or the new Madhatter Auctions. I suggest everyone shop elsewhere also.
Hi Christina,
Thank you for writing your review and sharing your thoughts.
As a new growing company, Tophatter has made several major improvements to our site, app and variety of products. The virtual auction rooms have been replaced with our new User Interface for approximately 2 1/2 years.
Additionally, our seller fees are quite comparable to other similar platforms but I understand if you aren't happy with them.
Now that we've expanded internationally items on our platform ship from the United States, China and various other countries around the world.
Under our hassle-free easy return policy, any item can be returned for any reason for up to 30 days from delivery. Return shipping labels may be provided at no cost to the buyer in some instances. If not, a store credit is issued to the buyer to offset the cost of return shipping.
Thank you!