Christina M.

They are so unhelpful when it comes to shipping options. They sent me a package with Fedex Home Delivery, with a signature required. I wasn't home and I asked them to remove the restriction on the package so I can be able to pick it up at one of their locations and they said they don't do it. Plain and simple. I can't take time off work to sit around at home and wait for FedEx to redeliver, therefore the package will get returned to sender. I was counting on this package to arrive because it was a gift for mom's birthday. Shopping at Bergdorf Goodman created such an inconvenience. Never again.