We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Christina M.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Health, Baby & Kids, Society

Member since April 2019

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Christina

I foolishly paid for all of Care.com's add on services when I joined. Paid extra for unlimited background checks and also for their assistance with figuring out nanny pay. I never was able to get a single background check completed. The nanny that I ended up hiring had to pay for her own background check despite the fact that my membership that I paid for should have covered it. There is no phone number to contact a person at Care.com to resolve these issues. I was sent back and forth between tons of online customer service people about my issues with being able to actually use the membership for unlimited background check service. Nobody helped me! They sent me around and around in circles! I also tried to use the service that I had paid for on how to pay my nanny and it was a scam. Basically a guy just trying to sell me a payroll service. Don't let them fool you into purchasing any of their extra services. Just get the basic membership. Get your nanny and get off!

Christina Has Earned 2 Votes

Christina M.'s review of Care.com earned 2 Very Helpful votes

Christina hasn’t received any thanks yous.

Christina doesn’t have any fans yet.

Christina isn’t following anybody yet.

Similar Reviewers on Sitejabber


This is a complete scam. I signed up looking for a housekeeper. I received an email saying they...

DM T. reviewed Care.com

The automatic billing renews annually. My wife thought it was something necessary on the credit...