I have had the most horrible and disgusting experience with PacSun concerning a recent order I placed on Cyber Monday! After a mishap I was promised an email with my order confirmation AFTER someone CANCELED my order with a $30 gift certificate for my troubles! That was on Thursday it is now Sunday and after calling every day ever since I am STILL WAITING for the PROMISED email! I've spoken to a bunch of representatives from their Philippine's call center. I've spoken to Janet, Andy, to name a few and was promised resolution by supervisor Kent but still nothing! Thank you PacSun for ruining my son's Christmas!