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There is basically no customer service from Paula's Choice. So disappointing waiting weeks for your order, and when contacting customer service, there is no response. I have been a customer for years and have spent thousands of dollars, unreal!
I understand things are taking longer with the current situation. However, dealing with a lot of other companies, Joann Fabrics is the worst. There is virtually no customer service at all. Orders get cancelled after you wait days and days. Then placing orders for delivery, you hear no response and nothing is happening with that order.
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Paid $25 for overnight shipping on a $300+ order. The order was extremely late. Customer service...
I purchased a jacket 11/14/21 and I have still not received it. The only response I have received...
