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Christina K.

  • 2 Reviews
  • 5 Helpful Votes
  • 0 Thank Yous

Experience: Beauty, Health, Business

Member since February 2016

  • Reviews

    2

  • First Reviews

    0

  • Thank Yous

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  • Fans

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  • Profile Views

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Review Distribution

2 Reviews by Christina

6/27/20
Ordered a DVD from RockconcertDVDs that was from the Ukraine. Long story short, Paypal defaulted to my old address in their system when I was checking out so I immediately updated it to my mother's ship-to address (the item was a gift for her and I often buy her items using Paypal and choose her address from he drop-down without issue). I also included a note in the Paypal comments area alerting the seller that the item was for my mother and I provided her address. Then I received confirmation that the item was shipped to my old address...so I contacted the seller and heard nothing...only when I wrote negative feedback did he respond--he lied and said he got my note and shipped the DVD to my mother and asked me to remove the negative feedback (I told him I would do so once my mother received the DVD). He wrote a response to my negative feedback and called me delusional. Well, he's delusional because facts don't lie and I can prove I provided HER address, he promised item was shipping to HER address and I have a screenshot showing item was attempted at my OLD address. Asked for a refund and have heard nothing so I opened a dispute with my credit card issuer. This seller was caught red-handed and I want $24.95 returned to me ASAP. E-crater should not be tolerating scandalous sellers like this.
2/18/16
I ordered some vitamins and they never showed up (delivery exception from Fedex that was never explained). Rep said they would send out a replacement and expedite the shipping which was a total lie (they sent it out ground instead of 2-day as I was promised). Waited all week for that package which was also never delivered due to Fedex's error. Communicated with Stephani St. Cyr who is hands-down the WORST customer service manager in the world. She blamed me, made excuses and stood behind the lies I was told without making the situation right. When I asked for a refund I was ignored so I had to put the charge for a shipment that never arrived into dispute. Never again will I buy anything from UN-Lucky Vitamin. I'll stick with Vitacost.com who has an A+ rating with the BBB. Lucky Vitamin's rating is a D- and that says it all!

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