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Owned my purse for less than a week, when the clasp to hold my strap in just fell apart. Then had to wait a total of 9 weeks before my purse was repaired and sent back to me. So I called customer service and they offered me a replacement. When I asked what would happen to the original purse, she replied it will be scraped. Thank you for confirming you sell $#*!ty purses. I will never purchase anything from your company ever again!
Christina J.'s review of Coach earned a Very Helpful vote
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