christina i.

I was overcharged at the Holiday inn express in Lake worth, Texas. I called Expedia and explained and sent them my email confirmation and bank account statement showing that I was overcharged. Expedia put the blame on the hotel and the hotel placed the blame on Expedia. Neither place wanted to refund me the overcharged amount of $10( I am a single mom of three kids and budget down to the penny) I have been in contact with multiple reps. And 2 supervisors who still are refusing to fix their mistake and Offred me a 20%n coupon instead. I refused the coupon and I am still waiting resolve for their mistake.