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1 Review by Christina



Yesterday I walked into The Home Depot, hoping that someone there would have a bit of knowledge about the plants and flowers available (versus a cheaper competitor). The Garden Center outdoor help/cashier plainly told me that she doesn't know anything about gardening or even which products were available.

Being on the opposite end of a plant/gardening aficionado myself, I had already walked amongst the racks of options in search of some mosquito-repellant potted plants and flowers, only to discover the search trying. The woman on the floor made no effort to help, other than to, at a loss, direct me indoors. No doubt she could see me instantly turn disagreeable.

I wandered back through the aisles, hoping something would jump out at me to no avail. When I walked past her she asked if I had found anything and I simply said "no" and continued walking toward the back of the garden area. She calls after me then and shows me on her phone that she looked up a certain item and it shows they don't have it in the store. By this time, it didn't matter. I had wasted my precious morning wandering around to no satisfaction. Had she begun by helping me, perhaps it would not have been such a miserable experience.

It doesn't stop there, however. Indoors, 3 or 4 people are standing around with one of them climbing up a stock ladder and one of them dragging some metal shelf full of products across the concrete floor. The commotion and noise combined were like nails on a chalkboard. All I wanted was to peruse the 3 rows of plants they had displayed, but no one so much as budged to move out of my way as I tried to maneuver the cart in between and around the gossiping group.

I finally make my way to the pot/planter aisle, where 3 employees are arguing about the importance of which of their jobs needs to get completed first. I ignore them and continue browsing the pots, careful not to back into the random grill parked behind me when all of the sudden I catch it moving out of the corner of my eye and see one of the Arguers lugging it sort of toward me as he maneuvered it into a position in which he could push it out of the aisle.

He caught my eye as I guardedly eyed the grill, ensuring he didn't accidentally run into me, and he kindly asked if I was finding everything okay. Although I had a lot or responses on the tip of my tongue, I simply said, "yes."

The store is fortunate that I purchased anything at all.

Other Home Depot stores have also been just as inconsiderate and unhelpful. I will not be shopping any Home Depot again.

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