This is the most ridiculous company I have ever dealt with. I ordered a dress standard size after looking at their sizing chart. It was too small. I contacted them within the 7 day window to find out how to send it back. They made me send embarrassing photos of me in this dress that wouldnt zip. Then they try to offer me just 10% of the purchase price and that I could keep the dress. I dont want/need the dress. I wore another one for the event. They then came back offering 20%. This is crazy! I will never shop from this company again. I should have looked them up before ordering. So many people have had the same issue. I did speak to a lovely sales rep before ordering who reassured me that they had an easy and fair return policy as long as the tags were in the dress. Buyer: Beware of this evil monster of a business!