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Booked a flight that offered free cancellation in the next 24 hours. Above that I paid extra insurance for cancellation. When I tried to cancel my flight even within the 24 hour period of course they didnt offer what they promised... I was in the phone for 1 and a half hour to no avail... scammers... plus they gave me a number of the insuarance agent which denied even working with them... then they said the airline if they can cancel. Of course the airline said that i should seek cancellation through opodo who is the agent that made the bookings... blah blah blah...
Christina G.'s review of Opodo earned a Very Helpful vote
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Hello Christina,
We are very sorry to read of your experience with Opodo. This is certainly not the level of service that we expect for our customers.
Can you please update your profile with your booking reference number so we can have an agent contact you privately regarding your concerns.
Best regards,
Christos - Customer care.