Christina F.

I have been a loyal customer for about 6 years. I pay my cc off every single year. In the beginning, a cc limit of $1200. Than a couple years ago they lower my credit limit after I paid it off as usual, to $300. So, I didnt shop with them for a while. I recently decided to give them another shot. Im shopping online and go to check out with an error of "not all items in bag qualify." Ok, i get. Now im spending time trying to review and delete items from my shopping bag which i have no problem doing with numerous stores online other than JCP. They quote this experience is a breeze. Ha! So online help comes on and I tell her my issue. She askes me if I have signed in, which I answer with, I will try again but A breeze, my $#*!. She tells me that they dont tolerate the word "$#*!" and ends the convo. I have been trying to check out for several days with the same error messages. I had 18 items in my bag. Guess what. I will be payimg this cc off and they will no longer have my business. Have a blessed day and your service is the worst! May want to work on that if you want to stay in business.