Christina D.

I received a jumpsuit with pubic discharge--so disgusting! Clearly, TRR doesn't even inspect items, let alone clean them. They claim to be taking extra precautions because of COVID, but the pictures show that they are not even doing the minimum.

I notified them immediately and requested a refund for my entire order because I don't trust that any of the clothes are the value that they advertised. It's been over a month and no refund. BUT they did cancel the rest of my order, apparently, because I never received the other items that were shipped separately. So, now I am out hundreds of dollars for clothes I don't have.

I've reached out multiple times, but it looks like I'll have to escalate this issue outside of TRR because each message gets a form letter response from a different person. I AM NEVER SHOPPING THERE AGAIN!