I ordered a subscription box for their $30 deal. The box was cool but after your first box the price jumps to $60 (which I knew about). The problem was ending the subscription. I sent my first email but got no response. This continued for 4 more boxes until I finally got a response. They asked for my order number and email. I responded right away but no response. I just had another box arrive and another $60 gone I didn't want to spend. Unacceptable!!