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Christian M.

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1 Review by Christian

Travelgenio

  • Travelgenio

“No refund of fees and taxes after ticket cancellation”
5/14/19

After many emails and reminders at Travelgenio I escalated it at PayPal which was the only way I luckily got back the money. Travelgenio asked my to close the case otherwise they could not refund the money. This was of course only a nice try, because once a case is closed at PayPal you cannot open it again.

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Travelgenio T. – Travelgenio Rep

Hi Christian, of course we can help you with your booking. Please send us a mail to customer.service@travelgenio.com with all your doubts and we will answer you asap. Regards

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