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We ordered last November 24,2015 and pay via credit card. However, it took 1 week before they process it and we follow-up regarding on our order and 1 of the customer service said that our item is not complete or out of stock but when we checkout the item its available.
We decided to full refund because of their poor-service! And the refund tooks 2 months and it was so delayed and inconvenience. They refund our money but in installment way. That sucks dude! Very very unprofessional. For those who want to avail products in goods.ph forget it. Service Sucks!
Christian C.'s review of Goods.ph earned 9 Very Helpful votes
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Hi Christian, we appreciate your feedback. Sorry for the delay and inconvenience you experienced. While a few item availability is not fully guaranteed for certain items depending on the shipment from our suppliers, rest assured that the management is constantly looking at improving its platforms and processes that would benefit valued customers like you. Kindly bear with us as we push for these improvements, and hopefully live up to our brand's mission and vision. Thank you.