I have used Postmates on several occasions along with my co-workers. We have never had any issues until now. Order my food, wait an hour. Driver gets to my building, says she is here. I text her my Suite number as I always do. No answer, she leaves. No communication, no nothing because her lazy $#*! didn't want to get out of the vehicle. Postmates has no phone number, no email to contact them just a help feature to which I get an email that says sorry YOU missed your order but that the driver waiting five minutes and the food is already paid for sorry. Oh NO! So, three emails later still no response. And they have kept my money, no food! I bet the deliver driver ate it and said she delivered it. For the amount we pay in delivery charges service should be better. Posting a blast on FB as well!