I love their clothes and was willing to pay their prices, but I will no longer purchase from them since they use Lasership. Lasership continuously "delivers" only to mysteriously NEVER arrive. I pay A LOT of money for these clothes and for them to use such a scam of a "delivery" service is a disservice to their customers. FreePeople should think of their consumers; Lost monies and products never received. This is damaging to your reputation and you have lost a good customer because I have had enough of paying for products I do not receive!
I will not longer purchase from any Compnay who uses Lasership. My packages are constantly "delivered" however, mysteriously NEVER arrive. Who knows what this unethical "Company" is doing with the the packages that are NEVER delivered. How is this legal?
And just try to get a hold of Customer Service (you can't), I am sure they do not respond because they know how this "Company" operates.