Zoosk has the worst choices of men, they're weird looking (like they just got out of prison) and the few good ones are fake accounts. I asked very early on to cancel my subscription and they never responded. I believe their rating as being the best and having millions of members were made up. The men I was getting weren't in my category search and same ones kept popping up over and over. Try other dating websites. This one. Don't even touch it. This is an honest opinion and I really tried but to no avail. Men are old, ugly and fat.
And they will not respond to your cancellation request or refund your money at all. It does state no refunds, but when your customers are unhappy & unsatisfied with your service, a company should absolutely refund the money or at least respond.