Chrissy P.

I was a seller on Etsy. They don't take into consideration that customers lie. I sold items to a personal friend of mine. Me and this individual made an agreement. So without my knowledge she complained about not getting the product and she already received it. I received an email after the fact that they refunded the money back to her and she also got my products for free. I hand make everything so that was really disappointing and also aggravating. I'm highly upset. Your sellers are the reason your still in business. Where is the loyalty to your sellers? Despite what you've heard the customer is not always right/ I'll be taking my products to another company where they listen and understand.