Thumbnail of user chriss762

Chris S.

Contributor Level

Total Points
81

1 Review by Chris

  • Dunelm

8/17/17

I have had a bed delivered. The headboard was damaged 3 months later no replacement. Many phone calls made false promises made by Herther J, Jackie H and Ryan T. Stay away from this store as the don't like giving you refunds or supplying replacement parts. I have had three cases open for this issue. Got told that the headboard will be 10 days, then told it's not been ordered they criticised there own staff for not ordering it.
All I want is the headboard but due to the way the company are being this is why I'm putting up this review to WARN others of them.
I have emails and have emailed them time after time. My next step pending my last email Is to seek legal advise.
11/08/2017

Chris Has Earned 1 Vote

Chris S.'s review of Dunelm earned a Very Helpful vote

Chris hasn’t received any thanks yous.

Chris doesn’t have any fans yet.

Chris isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user steveb3419
Steve B. reviewed Dunelm
3/4/24

Happy to take your money and not return it! Staff unable to give any help with sorting out how to...

Thumbnail of user dimitark14
1/29/24

Very bad company I will never shop there again! Dreadful customer service and return policy. Not...