I don't know who these people are (other than their own staff), claiming they were quick, or non delivered items were handled quickly, because they have a policy of making you wait 2 months, then they blame you for not paying extra to have it tracked, and you end up with getting Paypal for a refund. They send out cheap, non working rubbish, often with missing parts, or different to their ad. The service dept. is full of ignorant women, who doesn't know what they're talking about, lie to you, and make life extremely difficult in the event of a claim. Stay clear of them, they're actually worse than I am describing, only way to get refunds is through Paypal. As for all these people on this site, that are claiming Banggood was good, ask yourself this, who has ever gone to a site, other than the seller's own, to praise them. Absolutely nobody. They're staff, paid to lie, and why would they need to do that, because they are a useless, underhanded company. I have bought about 20 items from these crooks, because they seemed cheap (but never again), they all took a long time arriving (those that came), half worked (the cheaper items), some were faulty from the outset, some were completely wrong. They all had something in common, Paypal had to refund me, because they wouldn't. You can buy from them, you might be lucky, but I doubt it. Banggood are using this site to try and trick potential shoppers into buying from them. Whenever they get bad reviews, someone from Bangood will say some lies on how good they are, and have bought 1,000s of items from them without problems, that should tell you they're fake alone.
Let me tell you about Banggood, deliveries are extremely slow, on average 3 weeks (yet I bought items from China, regular post, coming in 9 days), when things go wrong, they want a photo of the postage label, which has already been disposed of, photos of the problem, and a video, whether it's relevant or not. They do not pay return postage, offer you a menial sum as compensation, even though the item is useless, and do their utmost to not refund you. If lost in post, you must wait 60 days, and even then, you have to use Paypal to get your money back. So anyone (Banggood employees) giving 4 to 5 stars, don't bother reading, they're fake,
Go to ebay, you get protection, sellers are scared of bad feedback, (Banggood aren't as worried), and often are cheaper than Banggood's promotions. I bought dog clippers from Banggood for 15 euros, the same ones on ebay were 11 euros.
Do you notice the pattern, every time there'e 3 or 4 honest bad reviews, Banggood will stick in 4 fake reviews praising them, sounding like a commercial advert. Banggood staff should be banned from this site, there's not one honest favourable review on this site.