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I ordered 3 DJ lights. I received them about a week later, which was fine... I open the package to try the lights out... & realize that one of the lights were not working. I've contacted banggood the same day through live chat. They gave me a few steps to do then email it to the service dept., which I done the next day. It's now been over a week & no reply.
DO NOT SHOP THERE!
Chris S.'s review of Banggood earned 2 Very Helpful votes
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Chris S,
We are so sorry for bringing you an unhappy shopping experience.If you have any problem with your products, you could send pictures or video to cservice@banggood.com to show the details of your problem.We have professional staff to help you solve the problem.So could you please tell us your order number, we will check it for you.If the truth are as you said, we will hold those who are involved responsible.We promise that we will find a reasonable solution for you if the problem was caused by us.
Best regards,
Banggood Team