Chris S.

I, order a, pair of hiking boots, in details they were. Listed as, leather upper! After, ordering, I immediately went to browse on, Macy's, boot site. Saw, the exact same boot, as I bought 3 minutes, prior on, Columbia's site. Macys, details had them listed as, man-made, uppers! I, called, Columbia's customer service. This, was all in a few minutes time. I, was told, I could not cancel. I, had to return boots and that, a free return label, would be sent to me as soon, as boots shipped. Another lie! Boots, arrived 6 weeks before the return label, finally arrived. After, 30 emails and a few phone calls, to, customer service! What a, run-around- Still, waiting, for refund! Next the time-limit, will run out!. Yes, when the boots did arrive, they, had a tiny, inch long, narrow, piece of suede, by two. Of the shoe-lace, hooks. Not, all of them, just two! That, is how they, managed to list them, as a, leather upper. I, still, do not have a refund, yet! A, note stating, $6.95 for postage and reason for return was listed as: wrong size. More lies! The boots, were not, a leather upper! Still, waiting for refund! Next the time-limit, will run out. Never Again, with this company! I, really thought they were, a reputable company. No way! One, of the worst, I've, dealt with!