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Chris P.

Contributor Level

Total Points
84

1 Review by Chris

  • AutoPartsWAY.ca

1/17/22

Wow, I don't know where to start. I ordered a front and back brake kit from Autopartsway.ca (pads and rotors) for my Nissan Rogue. Eventually the front rotors showed up after a number of weeks but the two sets of pads and rear rotors never showed up. I was given the run-around for weeks as they said Fedex was working on it. Nobody would communicate and email was the only format they answered when they felt like it. There's no phone number to be found. After months of this run-around I demanded I be refunded for the misisng items and they said they would do it. Of course, they didn't. After two weeks I asked why I wasn't refunded and eventually they refunded for the missing parts... BUT only a partial refund! For weeks I've asked why I've only received a partial refund and there's no response whatsoever. I'm still owed about $60 and I can assume I'm never going to see that money. No phone number, nobody answers emails. No explanation. What a joke.

Tip for consumers:
Avoid this site. Seriously. Also Partsengine.ca . Had similar problems last year.

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Chris Has Earned 4 Votes

Chris P.'s review of AutoPartsWAY.ca earned 4 Very Helpful votes

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