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To all the people bidding on TOPHATTER I wish you luck getting your items you WON, TOPHATTER is NOT a auction it's a LOAN company, that loans out YOUR MONEY to CHINA! You might get some cheap item you won for a couple bucks, but 99% of the time you will get nothing, BUT they will give you your money back in CREDITS not back to your bank or card. This way you need to bid on something else that you won't get, and again credits so they can USE your money over and over, PLEASE REPORT THEM TO THE CALIFORNA ATTORNY GENERAL! WATCH the tracking info it looks like your items are coming BUT they go to another address in a different state, or it's written in CHINEESE if you do get something it's not what it say's BUT they send you dollar store JUNK! IT'S A SCAM AUCTION USING YOUR MONEY! GOOD LUCK
Tip for consumers:
BEWARE you will be wasting your time on a SCAM auction
Products used:
nothing was of use it is all junk ,
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Tophatter was the biggest rip off company selling fake items falsely advertising them as real....
HI Chris,
Tophatter is an American eCommerce company that connects shoppers with sellers from around the world. We require all sellers to accurately describe their items and apologize if this wasn't the case with some of your purchases. Shoppers are covered with buyer protection in the event of non-delivery to your location or misleading items. See here; https://help.en.tophatter.com/article/21-buyer-protection.
Refunds that are issued in credit can be converted to cash as long as the purchase wasn't paid with credit and the refund credit hasn't been used. Reach out to support to request credit refund conversions by sending us an email to help@tophatter.com.
Additionally, our support team is available to help with any tracking questions 24/7, with email responses within 1 business day. Invalid tracking with non-delivery to the location provided at the time of payment will always garner a refund.
Thank you and take care!
Felicia C