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Chris O.

Contributor Level

Total Points
87

1 Review by Chris

  • Lands' End

7/4/20

I used the sizing chart to order bathing suits and two shirts. The tops and one piece suit were too small. This is a first. I wasted hours and hours going to the website and trying to find replacements. Had to scroll through many suits, pick one, then go to that one, only to find it was not available in any regular size (only very large or extremely small). Really tedious. Finally decided to return, but I am not going to PO right now. Turns out the return policy is a lie: "return it at any time for an exchange or refund of its purchase price." It has been just over three months, so I can only get a merchandise credit (plus shipping fee), not a refund. I cannot do an exchange because they are sold out of everything I want. It is summer. I will have to buy suits elsewhere. Bad show. NO ALLOWANCE FOR COVID. I am 73 and high risk. I will have to go to PO.

Chris Has Earned 7 Votes

Chris O.'s review of Lands' End earned 7 Very Helpful votes

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