I had a reservation for August in Vegas. When our event was canceled due to Covid-19, I immediately called to cancel or reschedule for another time frame, but they refused to reschedule for a later date, and they would not give me a full refund. I think that 60 days in a pandemic situation is way too far for AFVclub to keep 25% of the payment for cancellation. Disney is 7 days out to cancel and you get a full refund! Very disappointed. I will NEVER book with AFVclub again. For those who are first time user of AFVclub, please do not book with them or do the research first.