Chris N.

This guy is snotty and rude, claimed he did not have a supervisor to talk to. Said he could not reset my home ip for live because my internet provider is rural and comes up on their end as a Mobil hotspot even though it is in my home and Hulu works on my tablets and phone while sitting in my living room. I pay over $90.00 per month and he told me I could not watch the live on my tv because of the way the internet comes up. They do have an override button, for this problem but Giovanni would not override as he said he would be setting the "wrong" president. This is after another person two weeks ago fixed it. This is ridiculous and basically a disreputable company since I pay for multiple screens, enhanced dvr, and no commercials. I rarely watch the live part, mostly the streaming portion. They say that fire sticks are supposed to work but mine do not work either. Basically go to one of the other services for your live tv as Hulu does not want your business according to Giovanni who told me he would cancel my account if I did not like it and that he did not have a supervisor I could talk to. Then told me he was ending the call. This guy should be fired as he obviously does not have any skills except how to be nasty.

Ordered on 4/25 no contact since then, but they took my money right away so 20+ days later and still cannot fet a response from this company. No one answers the phone or emails, I'm beginning to know that a fraud has been committed by them. Do not waste your time with this company buy from Aprés instead, I ordered from there and everything was sent quick and the products work very well.