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I bought a camera from them and wasn't real clear on how to use it. The instructions were fine, I am just not very technically savvy. I sent them an email and was happy to receive a reply within the hour. They provided me a great tech support phone number and I was able to get everything working just fine. I love the fact that they have a lifetime guarantee on their products and will replace them absolutely FREE
Chris M.'s review of netspyshop.com earned a Very Helpful vote
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