Absolutely appalling customer service, automated, robot-like responses, long waiting times. Be careful with their currency conversions - I have purchased in SGD on the first order. Second order was processed in USD and it turned SGD70 more expensive! Customer service rep Louis was not helpful, did not really care to keep customer happy, or to keep customer at all for that fact. Because price fluctuations I was additionally subjected to tax payments and ended up massively overpaying for the items that were not even worth it. Louis could not care less neither did entire ASOS. $#*! service - avoid.