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Chris M.

Contributor Level

Total Points
80

1 Review by Chris

  • Priceline

7/13/17

I booked my room and after 10 hours of driving I get to my hotel to find out their system has been down all day and they won't be letting anyone check in today. I call Priceline tell them and they say all they can do is refund my money for the reservation after spending over a hour on the phone with them. I did a express deal which I can't cancel so why should they get to cancel? Find me another hotel instead of me driving out of my way to find out the hotel they booked has had its system down all day. To top it off I drive half a mile down the road and check into a hotel that is regularly priced 15 dollars cheaper then what Priceline has it listed. Worthless and a rude company.

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