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I ordered some products from Leading Edge Health, two orders, that I paid for and got shipping notifications for. The orders numbers are: 121-8135-992 & 737-6515-386. The shipping notifications were sent to me on 17 September and 7 October 2019 respectively. I also received messages with tracking information on these two orders.
Unfortunately in both cases the tracking information is no longer available when I try to track them. I have tried in vain to contact the company to get information on the orders. They indicate on their website that there is 24/7 support that I have tried to contact without any success. The quality of their customer service is not good at all and wouldn't recommend them to anybody unless they improve their customer service.
Tip for consumers:
They advertise a lot of potentially good health products as you would find here: https://www.leadingedgehealth.com/
After the complaining about the receipt of the card, it appears Payoneer received the complaint and thereafter they contacted me to apologize for the "delay". Subsequently, they shipped the card via a courier delivery service. I have since received the card.
I registered and opened an account with Payoneer where my affiliate commission was deposited. I then ordered a Mastercard debit card. They emailed me that my card has been shipped to me. I waited for it for months to arrive but it never did.
Later I received an email from them that my card was undelivered and then returned to them. I don't know where it was sent to but I never received any notification from anyone for delivery of such a card.
I re-ordered another card and requested that it be sent via courier. It has now been more than 3 months and I haven't heard any word from them. I don't know whether they're still planning to send the card or not.
I have sent numerous messages via their ticket submission system and also via email but have not received any response to any of those messages. Ironically, my account continues to incur service / bank charges.
I have no clue now as to what to do next.
Hi Chris, I am sorry to learn that card has not arrived, some delays can be caused due to local post services. Please see my PM to you.
Chris M.'s review of Payoneer earned 3 Very Helpful votes
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Hi Chris, Glad to hear that you got your card :)