Chris M.

Discontinued Lennox pattern. Easy check out!

My wife ordered a gown from Hebeos, the size was way too small through the waist and bust and much too long. Site offered returns, they now want a 30 percent restocking and cleaning fee. The gown was so small that my wife could not even fit into gown much less zip up the gown (gown unworn with all tags attached). The color was also off and the dress was not the quality that was shown on the site. No discount for return shipping and will charge initial shipping. I have asked for a return address 3 times and have not received one. I have started a dispute on the charges. Please be aware of this business as the quality of the clothing is not as shown, the supposed size 14 US was way off and the returns they state are allowed are subject to a 30% restocking and cleaning fee, with no discounted return shipping. I imagine that I will not be able to recoup any of my money if and when they send a return address back to China.

Site was easy to use, large selection, good communication.

I booked a movie online for my son and me and went to the theater which is about a 20 minute drive from my home. I had carelessly left my printed ticket at home. I was at the theater before the start of the show and told the ticket counter my issue. I told them my problem and the seats I had reserved and the two types of tickets I had purchased, they even checked it out on my credit card and confirmed my info but the manger refused to allow us in. I was told I could get a refund but that I would need my ticket which has the confirmation number. I drove home and called Fandango and was told no refunds or exchanges could be made after the start times of the movie, which after driving home and waiting on the phone in que for over 10 minutes the show had already started. So no refund or exchange even after talking with a manager at Fandango. BEWARE RIP OFF ARTISTS!