Chris M.

I opened a Venmo account, intending to pay someone who wanted to receive payment via Venmo. I'm not a whiz but am reasonably computer literate. I got as far as giving them all my personal info and linking my credit card. I also found the person I wanted to pay. But trying to actually link up with them or make a payment didn't seem to be possible. There were no explanatory notes, drop-down menus or links of any kind regarding how to do this. The "Help" button was no help. I logged out and logged back in, but always got stuck at the same page, which requested that I link up with friends. After spending an hour trying to get someone paid, I gave up. Not impressed. I will be cancelling my Venmo account tomorrow.